The Untold Truths About Business


If you are planning to start or grow your business, then you need to know the rules of the game. This includes getting advice from the most successful businesspeople you know. Study the brains of the most accomplished business owners, read more, take classes and know how to use the available resources to build a successful business. Here are 10 evergreen and untold truths about business. No matter what sector you are in, these truths still hold sway.

Truths about business success

1. It’s not about you, but your customers!

wef87euig8t7ggiu8So you have an amazing product or service, and you are geared up to achieve your business goals? Well, the truth is the business is not all about you. People will purchase what they want to purchase. And they want to feel that they are getting the right product or service.

2. Your smile is your greatest asset in your business

Most experts agree that an individual’s smile can affect his or her success in any professional undertaking. When you smile while serving your customers, you make them feel like they have had a great experience – even if you might not have done anything else out of the ordinary.

3. The greater the experience you offer, the more your customers will be willing to pay

It is not all about your product or service. Instead, it is the manner in which you offer it because that is what creates real value. Customers are generally willing to pay more for a more gratifying experience!

4. Your customer may not always be right, but their opinion matters

Make sure you build good relationships with your customers and take their feedback seriously. It will pay off in the long run.

5. Customers don’t buy the offering; instead, they buy positive experiences

g8yuhgtergh54In most industries, you will face competition in business. More often than not, the competitors offer similar products or services. Be sure to offer an experience that will make shopping an unforgettable experience. It is also a great opportunity to build strong relationships with your customers.

6. Don’t focus on what people want, focus on what they buy

If people love your products, well and good! But how many units do you actually end up selling? Focus on what really works with people and find products that they buy.

7. Failure is a good thing

The most accomplished people are interested in new ways of growing their businesses -complete with mistakes, missteps, setbacks and failures. Instead of sticking to the goal of getting richer, stick to your mission. Failure is good for success. You will be alright provided it is not a failure of character.

Importance Of A Good Business Strategy


A business strategy is a documented plan detailing how a business expects to achieve its goals. A good business strategy has some crucial principles which outline how the company will attain those goals. For instance, it will explain how a business will deal with its competitors, review the needs and expectations of the business’s customers, as well as examine the long-term growth and sustainability of the firm. It then follows that there are many important reasons for a business to have a good business strategy:

Customer retention

hrdoifghredfrTo have a good business strategy is the surest way to retain customers. That is because it entails coming up with a program for following up on customers as well as staying in touch with regular customers to ensure the business’ products are working as intended.

A customer service strategy, an essential part of the general business strategy, helps to minimize customer stress when they call in with any problems. This will in turn translate to customer retention and increased sales revenue.

Efficient use of resources highlights the importance of a good business strategy

According to pundits, an excellent business strategy ensures that a company’s resources are put to good and profitable use. Company resources may include patents, customer base, marketplace reputation, and personnel, logistics resources such as shipping partners and warehouses, as well as manufacturing processes.

The strategy steps in to utilize the available company resources so as to give the business a competitive advantage over competitors, give the business proprietary control over new technology in the industry and innovate new products which maintain or increase the business’ market share in the industry.

Business expansion

gu4y78odfgregerAn excellent business strategy explores and determines how a business can exploit opportunities outside the scope of traditional practice in order to expand. By fostering research with business strategies and promoting vigorous marketing, the business can uncover and conquer new frontiers. For instance, a computer repair business may expand to be an internet service provider if a market research among the business’ clients reveals that to be a viable and profitable idea.

It is a trite fact that expansion is the surest way for any business to retain its competitive edge.

A Strategy may identify trends in the industry

A good business strategy examines broader changes in the market, for example, political, technological or social changes. It can also examine consumer trends, and come up with tactics for the business to adapt or circumvent any changes in the industry.

In conclusion, the importance of a good business strategy to business, company or organization cannot be gainsaid. It is the first step to the success of any business.