If you are planning to start or grow your business, then you need to know the rules of the game. This includes getting advice from the most successful businesspeople you know. Study the brains of the most accomplished business owners, read more, take classes and know how to use the available resources to build a successful business. Here are 10 evergreen and untold truths about business. No matter what sector you are in, these truths still hold sway.
Truths about business success
1. It’s not about you, but your customers!
So you have an amazing product or service, and you are geared up to achieve your business goals? Well, the truth is the business is not all about you. People will purchase what they want to purchase. And they want to feel that they are getting the right product or service.
2. Your smile is your greatest asset in your business
Most experts agree that an individual’s smile can affect his or her success in any professional undertaking. When you smile while serving your customers, you make them feel like they have had a great experience – even if you might not have done anything else out of the ordinary.
3. The greater the experience you offer, the more your customers will be willing to pay
It is not all about your product or service. Instead, it is the manner in which you offer it because that is what creates real value. Customers are generally willing to pay more for a more gratifying experience!
4. Your customer may not always be right, but their opinion matters
Make sure you build good relationships with your customers and take their feedback seriously. It will pay off in the long run.
5. Customers don’t buy the offering; instead, they buy positive experiences
In most industries, you will face competition in business. More often than not, the competitors offer similar products or services. Be sure to offer an experience that will make shopping an unforgettable experience. It is also a great opportunity to build strong relationships with your customers.
6. Don’t focus on what people want, focus on what they buy
If people love your products, well and good! But how many units do you actually end up selling? Focus on what really works with people and find products that they buy.
7. Failure is a good thing
The most accomplished people are interested in new ways of growing their businesses -complete with mistakes, missteps, setbacks and failures. Instead of sticking to the goal of getting richer, stick to your mission. Failure is good for success. You will be alright provided it is not a failure of character.